Frequently Asked Questions
When does my rental time begin?
Reservations are required at the moment. We accept rental reservations by phone during our business hours.
What happens if i damage the rzr during my rental period?
All rentals include a Damage Protection Plan. The renter is responsible for the first $2,500 of any damage to the vehicle (including parts, labor, loss of use, abusive or reckless wear and tear). All additional damage charges will be waived. The Accidental Damage Waiver is not insurance and covers only accidental damage to the vehicle. Careless and abusive driving is not permitted – absolutely NO donuts, jumping or excessive high speeds are allowed and strictly enforced.
Do I need to make a reservation?
The rental period begins at the time you reserve. Please arrive 30 minutes prior to your reservation in order to complete waivers and checkout.
If you arrive at our office 30 minutes before your reservation time and leave after the scheduled time because of a hold up on our end, your time begins when you leave.
If you leave late because you did not arrive 30 minutes before your reservation time or if your group is late, your rental time begins at your reservation time.
We try to be as flexible as we can, but during peak summer months when we are sold out, we don't have a lot of options.
Do I need to put down a deposit?
Yes. We require a $1,000 deposit for Full day and Half day rentals. We require a $2,500 deposit for anything longer than a full days rental. We accept all major credit cards.
Do i have to clean the rzr before returning it?
Be sure to clear the UTV of all garbage and personal items. In the event that trash is left in the vehicle, we will charge a fee. The UTV will be washed afterward. Off-roading means the UTV is going to get dirty. There will, however, be an additional charge if there is excessive mud on the vehicle.
Do i have to pay for the day use at barnwell mountain?
Yes. Barnwell Mountain will have its own day passes for members and non members. They will also have their own waiver for you to sign at the office.
https://www.barnwellmountainra.com/policies_fees
https://www.barnwellmountainra.com/policies_fees
Is there anything else i need to know?
Is there a minimum age requirement?
>You must be 21 or older to drive or to sign the rental agreement.
>A person may only drive if he or she is disclosed on the rental agreement.
>Passengers must be at least 3 years old.
>We will refund you in full if the cancellation is made at least a week before scheduled pickup. You will get half of your security deposit back if canceled 72 hours before the scheduled pick up. Cancellations made less than 72 hours in advance will not be refunded.
>You may pay with cash, Visa, MasterCard, Discover, or American Express.
>Before departure, a damage deposit of $1,000 must be paid by credit card. If the UTV(s) are returned without damage, this authorization form will be destroyed.
>Each participant must sign the Rental Agreement and Waiver prior to the activity.
>Please arrive 30 minutes early to complete paperwork and receive safety training.
>There will be no refunds for early returns or inclement weather.